Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. Therefore, we are committed to respecting the privacy of the personal information we collect.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from thenortherntribe.com (the “Site”).

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as described in the next section, cookies and/or logs to gather information about you.

Forms and interactivity:

Your personal information is collected by means of a form, namely:

  • Website registration form
  • Order form
  • Survey
  • Contests

We use the collected information for the following purposes:

  • Tracking the order
  • Information / Promotional Offers
  • Statistics
  • Contact

Your information is also collected through the interactivity that may be established between you and our website as follows:

  • Statistics
  • Contact

We use the collected information for the following purposes:

  • Forum or discussion area
  • Comments
  • Correspondence
  • Information or for promotional offers

Log files and cookies

We collect certain information through log files and cookies. This is mainly the following information:

  • IP address
  • Operating system
  • Visited pages and queries
  • Referring websites or search terms
  • Time and day of connection

The use of such files allows us to:

  • Improved service and personalized welcome
  • Customized consumption profile
  • Tracking control
  • Statistics

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Order Information

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect the following information:

  • Name
  • Address
  • Postal code
  • Email address
  • Telephone / fax number
  • Credit Card Number
  • Gender / Sex
  • Age / Date of birth

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide information or advertising relating to our products or services (when in line with the preferences you have shared with us)

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). This information might also be used for purposes of advertising or retargeting.

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use WooCommerce to power our online store–you can read more about how WooCommerce uses your Personal Information here:  https://automattic.com/privacy/.  We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

We undertake not to market the personal information collected. However, we may share this information with third parties for the following reasons:

  • Consumption profile
  • Execution of the order
  • Partnership
  • Publicity

If you do not wish to have your personal information shared with third parties, you may object to it at the time of collection or at any time thereafter, as mentioned in the following section.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

We are committed to offering you the right to oppose and opt out of your personal information.

The right of opposition is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection.

The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

To exercise these rights, you can write to us at the following address:

Agence The Northern Tribe
5665, boulevard Chevrier
Brossard (Québec) Canada
J4Z 0G5

Or by email at info@thenortherntribe.com
thenortherntribe.com/contact-us

Phone: 514 742-0353

Permission to Access

We are committed to recognizing a right of access and rectification to those concerned wishing to consult, modify or delete information concerning them.

To exercise these rights, you can write to us at the following address:

Agence The Northern Tribe
5665, boulevard Chevrier
Brossard (Québec) Canada
J4Z 0G5

Or by email at info@thenortherntribe.com
thenortherntribe.com/contact-us

Phone: 514 742-0353

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • Secure Sockets Layer (SSL) protocol
  • Secure Electronic Transaction (SET) protocol
  • Access Management – Authorized Person
  • Access management – person concerned
  • Network monitoring software
  • Computer backup
  • Login password
  • Firewalls

We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a risk involved when using the Internet to transmit personal information.

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@thenortherntribe.com or by mail using the details provided below:

Agence The Northern Tribe
5665, boulevard Chevrier
Brossard (Québec) Canada
J4Z 0G5

Or by email at info@thenortherntribe.com
or at thenortherntribe.com/contact-us